A good call center wireless headset can make a big difference in the quality of a customer’s experience. It can eliminate background noise, screaking and low volume which can all distract an agent during calls and lead to frustrated customers. That’s why choosing a headset that is reliable and high quality is essential.
When selecting a call center headset for your employees, it’s important to consider all the features offered. Look for models that offer comfort, noise cancellation and a mute button. Additionally, choose a model that is compatible with your company’s software and phones. This will ensure that your employees can get the most out of their headsets.
The CC 550 from Sennheiser is an excellent option for call centers as it offers incredible sound quality and voice clarity. This headset uses dual mics to filter out background noise, allowing your agent to focus on the customer. The headset also has a 300-degree adjustable ultra-noise-canceling boom microphone and a USB connection.
Users have provided overwhelmingly positive feedback for this headset, praising its professional features and impressive sound quality. However, some have reported that the headset is tight and uncomfortable when worn for extended periods.
This headset is compatible with many different types of phones and platforms, making it a great choice for call centers that have multiple types of customers. It’s also lightweight and features a comfortable design, making it a great choice for long phone calls. Its ear cushions are made of bio-mimetic protein-based leather and are soft and comfortable to wear. The earcups are also rotatable, enabling you to adjust them for optimal comfort and performance. best call center wireless headset